Test

Do you offer free shipping?
A: Yes — we offer FREE UK shipping on all orders.

Q: How long does shipping take?
A: All orders are shipped directly from the UK and are typically delivered within 2–5 working days via Royal Mail Tracked48 delivery.

Q: Is next day delivery available?
A: Yes. Royal Mail Tracked24 delivery is available at checkout, and all orders over £100 qualify for FREE next day delivery via Tracked24 (typically delivered within 1–2 working days).

Q: Will I receive tracking information?
A: Yes. Tracking details will be sent to you once your order has been dispatched.

What is your returns policy?
A: If you would like to return an item, please contact us first. Returned items must be sent back in their original condition within 14 days of receiving and will be inspected upon arrival before a refund is processed.

Q: Do you offer exchanges?
A: We currently do not process direct exchanges. If you would like a different item, simply return your original order for inspection and place a new order once the return has been approved.